Support

Frequently Asked Questions

Everything you need to know about Rotavision and our AI trust platform.

General

What is Rotavision?

Rotavision is an AI trust infrastructure company focused on India. We help enterprises, governments, and institutions deploy AI systems that are fair, reliable, and compliant with Indian regulations.

We're part of the Rotascale ecosystem, bringing globally-proven AI governance technology to the Indian market with local context—Indian languages, demographics, and regulatory frameworks.

How is Rotavision different from Rotascale?

Rotascale is our parent company and global technology platform. Rotavision is the India-focused entity that adapts this technology for Indian requirements:

  • Fairness calibrated for Indian demographics (caste, religion, region, gender)
  • Support for 22 Indian languages
  • Compliance with Indian regulations (RBI, SEBI, IRDAI, DPDP Act)
  • Local deployment options and India-based support
Which industries do you serve?

We work across India's key regulated sectors:

  • Financial Services: Banks, NBFCs, insurance, fintech
  • Government: Central, state, and public sector
  • Healthcare: Hospitals, diagnostics, pharma
  • Telecommunications: Telcos, ISPs
  • Education: Universities, EdTech, training institutions
  • Manufacturing: Auto, components, industrial
  • Retail: E-commerce, quick commerce, FMCG
Where are you located?

Our headquarters is in Bengaluru, with offices in Mumbai and New Delhi. All our support and implementation teams are India-based.

Products

What products does Rotavision offer?

Our core platform includes:

  • Vishwas: Trust, fairness, and explainability for AI models
  • Guardian: Real-time AI reliability monitoring
  • Dastavez: Document AI with multi-script OCR and browser agents
  • Sankalp: Sovereign AI gateway for data residency and compliance
  • Orchestrate: Multi-agent AI platform with governance
  • Gati: Fleet and mobility intelligence

Visit our Platform page for detailed information on each product.

Do I need to use all products together?

No. Our products are modular and can be deployed independently based on your needs. Many customers start with one product (e.g., Guardian for monitoring) and expand to others over time.

That said, the products are designed to work together seamlessly for comprehensive AI governance.

What languages does your platform support?

Our platform supports all 22 scheduled Indian languages, including:

  • Hindi, English, Bengali, Telugu, Marathi, Tamil, Gujarati, Kannada
  • Malayalam, Odia, Punjabi, Assamese, Urdu
  • And 9 more scheduled languages

Our Indic Eval benchmark specifically tests AI performance across these languages.

Can you work with our existing AI/ML infrastructure?

Yes. Rotavision integrates with your existing stack:

  • Cloud platforms: AWS, Azure, GCP, and Indian providers
  • ML platforms: SageMaker, Vertex AI, Azure ML, custom platforms
  • LLM providers: OpenAI, Anthropic, Google, and Indian models (Sarvam, Krutrim)
  • Data infrastructure: Databricks, Snowflake, custom data warehouses

Implementation

How long does implementation take?

Implementation timelines vary by scope:

  • Single product (e.g., Guardian): 4-8 weeks
  • Multi-product deployment: 12-16 weeks
  • Enterprise-wide rollout: 16-24 weeks

We follow a phased approach: assessment, architecture, implementation, and enablement.

Do you offer pilot programs?

Yes. We typically recommend starting with a focused pilot on a specific use case or department before enterprise-wide deployment. This helps validate value and build internal champions.

Pilots typically run 6-8 weeks with clearly defined success criteria.

What support do you provide during implementation?

Every implementation includes:

  • Dedicated solution architect
  • Technical integration support
  • Training for operations and compliance teams
  • Documentation and runbooks
  • Post-go-live hypercare period
Can you deploy on-premise?

Yes. We offer flexible deployment options:

  • SaaS: Hosted on our infrastructure (India region)
  • Private Cloud: Deployed in your cloud tenancy
  • On-Premise: Deployed in your data center
  • Air-Gapped: For defense and high-security environments

Sankalp is specifically designed for sovereign deployment requirements.

Pricing

How is Rotavision priced?

We offer flexible pricing models based on your needs:

  • Subscription: Annual license based on usage volume
  • Consumption: Pay-per-use for specific products
  • Enterprise: Custom pricing for large-scale deployments

Contact us for a detailed quote based on your requirements.

Do you offer a free trial?

We offer proof-of-concept engagements for qualified enterprises. These are typically 4-6 weeks focused on a specific use case, allowing you to evaluate the platform with your own data and systems.

Contact us to discuss a POC for your organization.

What's included in the subscription?

All subscriptions include:

  • Platform access and updates
  • Standard support (business hours)
  • Documentation and training materials
  • Quarterly business reviews

Premium support, dedicated CSM, and custom SLAs are available for enterprise customers.

Security & Compliance

How do you handle data privacy?

Data privacy is core to our platform:

  • Data processed in India (or your specified region)
  • No data used for model training without explicit consent
  • Encryption at rest and in transit
  • Role-based access controls
  • Complete audit trails

Read our Privacy Policy for details.

Can you help with regulatory compliance?

Yes. Our platform is designed for Indian regulatory requirements:

  • RBI: AI governance, explainability, data localization
  • SEBI: Algorithmic trading oversight, model risk
  • IRDAI: Underwriting fairness, claims AI governance
  • DPDP Act: Data protection, consent management
  • AICTE/UGC: Educational AI fairness

We provide audit-ready documentation and compliance dashboards.

Do you sign NDAs and custom contracts?

Yes. We're flexible with enterprise contracting requirements:

  • Mutual NDAs before detailed discussions
  • Custom MSAs and SLAs for enterprise deals
  • Data processing agreements (DPAs)
  • Security questionnaire responses

Still Have Questions?

Our team is happy to help with any questions not covered here.

Contact Us